Step Sergeant Support

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Need help with Step Sergeant? Sergeant may question your walking habits, but technical problems are another story.

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For questions, bug reports, or support, contact us at:

stepsergeanthelp@gmail.com

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Common Issues:

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Steps not updating?
Make sure Step Sergeant has permission to read your step data in Apple Health.

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Not receiving nudges?
Make sure notifications are enabled for Step Sergeant in iPhone Settings.

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Want to change your Sergeant?
Open Step Sergeant Settings to switch between Encouraging and Full Sergeant.

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Found a bug?
Send us an email with a description of what happened and, if possible, a screenshot.

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Privacy
View the Step Sergeant Privacy Policy for information about how the app handles data.